Vinted Users Express Frustration About Size Modifications
Vinted users have been reacting angrily following a change that caused products showing incorrect sizing.
This online marketplace has revised its measurement guidelines for women's and children's garments failing to inform all shoppers about the modification.
Social Media Response
Countless users and merchants have taken to social media claiming that product pages now present a different size category compared to what was initially listed as a result of the reclassification.
The company said the updated approach better aligns with similar services.
The platform has recommended to examine their items and adjust the sizing manually where appropriate, which has left users frustrated.
Measurement Approach Changes
Previously, the measurements included a single numeric size and a letter, like S/8 or M/10.
The updated approach includes a letter with a size spectrum such as S/UK 8-10.
In some cases, the sizing has been recategorised - such as a large size was formerly size 12 but currently displays as UK 16-18.
Member Experiences
One content creator, who produces content about larger sizing, stated the update "complicates both purchasing and selling".
"Not many brands say XL is a 20-22," which is what Vinted now does.
Another user, from Glasgow, explained products she uploaded with size 14 tags were displaying on the service as larger sizing 20-22.
"If anyone [who is] size 20-22 buys them they may become frustrated," she said.
Required Changes
Another shopper, from Derby, said she had been left angered due to the update requiring manual adjustment the sizes on "every single listing".
"Personally, this is quite irritating, since I have chronic health issues and selling on Vinted has been paramount following partial earnings loss," she said.
Platform Context
The service features exceeding 100 million members, including 18 million in the UK.
It has emerged as a preferred choice to second-hand platforms like eBay and Depop.
This represents another occasion that an unexpected update within the service has received backlash: earlier, the service retracted a modification concerning shipment methods due to shopper criticism.